Privacy Policy

Last Updated: 2 April 2026

1. Data Controller

The data controller responsible for personal data processed through this website is:

Cortrivex SpA
RUT: 89.361.698-4
Bernardo O'Higgins 185, Puerto Montt, Chile
Email: info@cortrivex.com
Phone: +56 65 225 2639

Cortrivex SpA is constituted under Chilean law and subject to the jurisdiction of Chilean courts. Data protection practices comply with Ley N° 19.628 sobre Protección de la Vida Privada (Chile).

2. Data We Collect

We collect personal data only when you voluntarily provide it through the contact form on this website. The categories of data collected include:

Full name
Email address
Phone number (optional)
The content of your message or inquiry

We also collect certain technical data automatically when you visit the website, including IP address, browser type, pages visited, and time of visit. This data is collected through cookies and similar technologies as described in our Cookie Policy.

We do not collect sensitive personal data as defined under Chilean law, including data relating to health, political opinions, religious beliefs, or financial information.

3. Purpose of Processing

Personal data submitted through the contact form is processed exclusively for the following purposes:

To respond to your inquiry about the Cortrivex educational program
To provide information about program content, structure, or availability
To maintain a record of communications for quality and administrative purposes

We do not use personal data for marketing purposes, profiling, automated decision-making, or any commercial purpose beyond responding to educational inquiries. We do not sell, rent, or transfer personal data to third parties for commercial purposes.

4. Legal Basis for Processing

Under Ley N° 19.628, personal data may be processed when the data subject has given their consent, or when processing is necessary for the legitimate purposes of the data controller. The legal bases for our processing are:

Consent: You provide explicit consent by submitting the contact form and checking the privacy acceptance checkbox.
Legitimate interest: Technical data is collected on the basis of our legitimate interest in maintaining a functional and secure website.

You may withdraw consent at any time by contacting us at info@cortrivex.com. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. Data Retention

Contact form data is retained for a maximum of 24 months from the date of receipt, after which it is securely deleted unless a continuing correspondence relationship requires longer retention. Technical data collected through cookies is retained for the periods specified in the Cookie Policy.

We review retained data periodically and delete data that is no longer necessary for the purposes for which it was collected.

Cortrivex does not share personal data with third parties except in the following limited circumstances:

Service providers who assist in operating the website (such as hosting providers), subject to appropriate data processing agreements
Where required by Chilean law or a competent judicial or administrative authority

We do not transfer personal data to countries outside Chile unless adequate protections are in place consistent with the requirements of Ley N° 19.628.

7. Your Rights

Under Ley N° 19.628, you have the following rights in relation to your personal data:

Right of access: You may request confirmation of whether we hold personal data about you and obtain a copy of that data.
Right of rectification: You may request correction of inaccurate or incomplete personal data.
Right of cancellation: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
Right of opposition: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, contact us at info@cortrivex.com with your request. We will respond within a reasonable period and in any event within 30 days.

8. Security Measures

Cortrivex implements technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission (HTTPS), access controls, and periodic security reviews. No transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies

This website uses cookies as described in our Cookie Policy. Cookies are used for functional and analytical purposes. You can manage your cookie preferences through the consent interface presented when you first visit the site.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact for Privacy Matters

For any questions, requests, or complaints regarding the processing of your personal data, contact:

Cortrivex SpA
Bernardo O'Higgins 185, Puerto Montt, Chile
Email: info@cortrivex.com
Phone: +56 65 225 2639

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant Chilean authority. Under current Chilean law, the Consejo para la Transparencia and civil courts provide avenues for data protection complaints.